Customer Service Support Operation

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Total Degrees​
Awarded in 2022
6,428
growing 36.8%
Median In-State​
Public Tuition
$3,866
growing 5.95%
Median Out-of-State​
Private Tuition
$11,820
declining 11.3%

About

In 2022, the locations with the highest concentration of Customer Service Support Operation degree recipients are Dayton, OH, Tempe, AZ, and Warner Robins, GA. In 2022, the locations with a relatively high number of Customer Service Support Operation degree recipients are Dayton, OH, Warner Robins, GA, and Alexandria, LA. The most common degree awarded to students studying Customer Service Support Operation is a certificate of less than 1 academic year.

Institutions

Information about the types of higher education institutions that grant degrees in Customer Service Support Operation and the types of students that study this field. Sinclair Community College awards the most degrees in Customer Service Support Operation in the US, having also the highest percentage of degrees awarded in Customer Service Support Operation, followed by Rio Salado College.

Tuition costs for Customer Service Support Operation majors are, on average, $3,866 for in-state public colleges, and $11,820 for out of state private colleges.

The most common sector, by number of institutions, that offers Customer Service Support Operation programs are Public, 2-year institutions (39 total). The most common sector, by number of degrees awarded, is Public, 4-year or above (4,572 completions).

Institutions

Institution with the Most Degrees Awarded in Customer Service Support Operation (2022)
  1. 4,558 degrees awarded
  2. 1,223 degrees awarded
  3. 253 degrees awarded

The most common sector, by number of degrees awarded in Customer Service Support Operation, is Public, 4-year or above (4,572 completions in 2022).

The following chart shows the share of universities that offer Customer Service Support Operation programs, by the total number of completions, colored and grouped by their sector.

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Tuition Costs for Common Institutions

$3,866
Median In-State Public
$11,820
Median Out of State Private

Sinclair Community College has the most Customer Service Support Operation degree recipients, with 4,558 degrees awarded in 2022.

The following bar chart shows the state tuition for the top 5 institutions with the most degrees awarded in Customer Service Support Operation.

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Specialized Colleges

Out of all institutions that offer Customer Service Support Operation programs and have at least 5 graduates in those programs, Sinclair Community College has the highest percentage of degrees awarded in Customer Service Support Operation, with 44%.

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Degrees Awarded by County

Counties with the Most Degrees Awarded in Customer Service Support Operation
  1. 4,558 degrees awarded
  2. 1,223 degrees awarded
  3. 253 degrees awarded

This map shows the counties in the United States colored by the highest number of degrees awarded in Customer Service Support Operation by year.

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Growth in Awarded Degrees

Counties with the Fastest Growing Number of Degrees Awarded
  1. 500%
  2. 383%
  3. 200%

This map shows the counties in the United States colored by the highest growth in degrees awarded for Customer Service Support Operation.

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Diversity

Demographic information for those who earn a degree in Business in the United States.

The most common degree type these workers hold is a Certificate of less than 1 academic year. Male employees are more likely to hold Business degrees, and White students are the most common race/ethnicty group awarded degrees in Business (3,270 students).

Degrees Awarded

The most common degree types awarded to students graduating in Customer Service Support Operation are Certificate of less than 1 academic year, Certificate of at least 1 but less than 2 academic years, and Associates Degree.

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Workforce Degrees

The closest comparable data for the 6 Digit Course Customer Service Support Operation is from the 2 Digit Course Business.

The most common degree types held by the working population in Business are Bachelors Degree, Masters Degree, and Professional degree.

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Sex Imbalance for Common Institutions

Male (69.3%)
Most Common Sex with a Degree in this Field

This chart shows the granted degrees by sex at the 5 institutions that graduate the most students in Customer Service Support Operation.

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Race & Ethnicity by Degrees Awarded

Most Common Race or Ethnicity
  1. White
    3,270 degrees awarded
  2. Black or African American
    1,636 degrees awarded
  3. Unknown
    792 degrees awarded

This chart shows the number of degrees awarded in Customer Service Support Operation for each race & ethnicity. White students earned the largest share of the degrees with this major.

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Race & Ethnicity by Sex

This chart illustrates the differences by sex for each race & ethnicity of Associates Degree recipients in Customer Service Support Operation.

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Global Diversity

The closest comparable data for the 6 Digit Course Customer Service Support Operation is from the 2 Digit Course Business.
Most Common Countries of Origin
  1. India
    177,507 degree recipients
  2. Mexico
    149,786 degree recipients
  3. Philippines
    140,210 degree recipients
High Relative Number of Students
  1. Mongolia
    2.8 times more than expected
  2. Norway
    2.59 times more than expected
  3. Zimbabwe
    2.49 times more than expected

There are a relatively high number of people that were born in Mongolia that hold Business degrees (2.8 times more than expected), and the most common country of origin by total numbers for non-US students earning a degree in this field is India (177,507 degree recipients).

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Skills

Data on the critical and distinctive skills necessary for those working in the Customer Service Support Operation field from the Bureau of Labor Statistics. Customer Service Support Operation majors need many skills, but most especially Active Listening. The revealed comparative advantage (RCA) shows that Customer Service Support Operation majors need more than the average amount of Service Orientation, Negotiation, and Quality Control Analysis.

These two visualizations, one a radial chart and one a bar chart, show the same information, a rating of how necessary the following skills are for Customer Service Support Operation majors. Toggle between "value" and "RCA" to see the absolute rating of that skill (value) and the revealed comparative advantage (RCA), or how much greater or lesser that skill's rating is than the average. The longer the bar or the closer the line comes to the circumference of the circle, the more important that skill is. The importance of Service Orientation is very distinctive for majors, but the Active Listening, Speaking, and Reading Comprehension are the three most important skills for people in the field.

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Bar Chart

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